ERX Connect — Privacy Policy & Terms of Service

Oct 5, 2026 ·

1. Who We Are and What This Covers

This Privacy Policy and these Terms & Conditions apply to every app, website and service published by ERX Connect, also operating as ERX Studio (“ERX Connect”, “we”, “us”), a business based in Rajasthan, India.

They cover all of our current and future products (together, the “Services”), including:

iOS, iPadOS, watchOS and Android apps published under ERX Studio, ERX Connect or a related developer account (for example: CalSnap, Plixar, StoreShots, Invitely / CardAI, GlowScan, NineBloom, PDFtoXL, SharperAI, Streakio, Zzzify, ADORN and others).
macOS apps, whether distributed through the Mac App Store or directly from our websites.
Web apps and tools (for example sharperai.app, indiekits.xyz and erxconnect.io), including digital products and downloadable kits.
Any app or service we launch in the future. When a new app launches, this policy applies to it automatically from day one.

Some apps have features that others do not (for example AI photo editing, calorie tracking or Apple Health access). Section 13 explains what each type of app processes. Where an app shows its own in-app notice, permission prompt or App Store privacy label, that more specific notice applies together with this policy.

By downloading, accessing or using any of the Services, you agree to this Privacy Policy and the Terms & Conditions below. If you do not agree, please do not use the Services.

Privacy Policy

2. Information We Collect

We collect only what a feature needs to work. Most of our apps work without an account, and many store data only on your device.

2.1 Information you give us

Contact and account details: name, email address and login details, only if an app offers sign-up, Sign in with Apple, Google Sign-In or support by email.
Content you create or enter: notes, habits, goals, reminders, meal logs, journal entries, settings and other app content.
Feedback and support messages you send us.

Some apps (for example AI photo editors, calorie scanners, try-on apps, face and skin analysis apps, food label scanners, insect bite and pet scanners) let you take a photo or pick one from your library.

We access the camera or photo library only after you grant permission, and only the photos you select.
A selected photo may be sent to our servers and to an AI provider so the feature can return a result (for example an edited image, a calorie estimate or a style preview).
We do not browse, scan or upload your photo library in the background.
If an app uses the microphone (for example voice input), it records only while you are actively using that feature.

2.3 Face images

Apps that work with faces (for example face rating, face yoga, hairstyle, makeup or nail try-on apps) process the photo you provide to produce the result you asked for.

We do not create facial recognition templates, faceprints or biometric identifiers, and we do not use face images to identify you.
If an app uses Apple’s on-device face tracking (ARKit / TrueDepth), that data stays on your device and is never sent to us or third parties.
Face photos are not used for advertising and are not sold.

2.4 Health, fitness and wellness data

Some apps track wellness information, for example meals and calories, fasting windows, steps, workouts, water intake, weight, sleep, medication reminders or heart rate measured with the phone camera.

This data is stored on your device by default. If an app offers cloud sync, it is stored in your account only to sync it.
Apple Health (HealthKit) and Google Health Connect: if you grant access, we read or write only the data types shown in the permission screen. This data is never used for advertising or marketing, never sold, never shared with third parties (including AI providers) without your explicit consent, and never used for anything other than the app’s health and fitness features.
You can revoke Health access at any time in your device settings.

2.5 Location

Some apps use your location for a feature, for example UV index and weather, nearby transit stations or local information.

We request location only with your permission and use it only for that feature.
Where possible we use approximate location. We do not track your location in the background unless a feature clearly requires it and you have allowed it.
We do not sell location data or build location history profiles.

2.6 Information collected automatically

Device information (model, operating system, language, app version).
App usage data (features used, screens viewed, session length).
Crash logs and performance diagnostics.
Purchase and subscription status (for example whether you have an active plan), received from the App Store, Google Play or our payment providers.
Anonymous or pseudonymous identifiers used for analytics, sync, fraud prevention and limiting free AI usage.
On our websites: IP address, browser type and basic cookies needed to keep you signed in and process payments.

2.7 Information we do not collect

We do not collect your contacts, SMS, call logs, or payment card numbers. We do not knowingly collect government ID numbers, and we ask you not to upload images of such documents.

3. How We Use Information

We use information to:

Provide the features you request (for example generate an AI edit, estimate calories, sync your habits or send a reminder).
Create and manage accounts, subscriptions, credits and license keys.
Sync data across your devices when cloud sync is on.
Fix bugs, prevent crashes and improve performance.
Prevent fraud, abuse and misuse of free AI usage limits.
Reply to support requests and send important service messages.
Send marketing emails or notifications only if you opt in. You can opt out at any time.

We do not sell your personal data. We do not use your photos, health data or app content to build advertising profiles.

4. AI Features

Many of our apps use artificial intelligence to analyse images or text and generate results.

What is sent: only the input needed for the feature you triggered, such as the photo you selected, your text prompt or your meal description, plus a technical request ID.
Where it goes: to our secure backend (hosted on Cloudflare) and from there to an AI model provider, such as Google (Gemini) or other model providers we may use in the future.
No training by us: we do not use your photos or content to train AI models. We use AI providers under API terms that do not allow them to use your content to train their models.
Retention: uploaded photos and AI inputs are processed to return your result and are not kept longer than needed. Generated results may be stored temporarily so you can download them, then deleted. Results you save inside an app stay on your device or in your account until you delete them.
Accuracy: AI results can be wrong, incomplete or unexpected. See section 17 of the Terms.
Safety filters: requests may be automatically checked to block illegal or harmful content.

5. Third-Party Services

We use trusted providers to run the Services. Depending on the app, these may include:

Purpose	Example providers
App stores and in-app purchases	Apple App Store, Google Play
Subscription management	RevenueCat
Web and Mac app payments, licensing	Polar, Dodo Payments (Merchant of Record)
Analytics and crash reporting	Firebase Analytics, Firebase Crashlytics
Hosting, storage and backend	Cloudflare (Workers, D1, KV, R2), Firebase
AI processing	Google Gemini and other AI model providers
Sign-in	Sign in with Apple, Google Sign-In
Email delivery	Transactional email providers
Advertising (only in apps that show ads)	Ad networks such as Google AdMob

These providers process data only to deliver their service to us and under their own privacy policies. If an app shows ads, it will say so, and where required we will ask your permission for tracking (App Tracking Transparency on iOS).

6. Payments, Subscriptions and Purchases

App Store and Google Play purchases are processed by Apple or Google. We receive only the purchase status, never your card details.
Web and direct macOS purchases are processed by our payment partners (such as Polar or Dodo Payments), who act as Merchant of Record and handle billing, taxes and invoices. We receive your email, order details and license status, never your full card number.
We may offer free use, one-time purchases, credits, weekly, monthly or yearly subscriptions, lifetime plans and free trials.

7. Data Retention and Deletion

Data stored only on your device is deleted when you delete the app.
Account and cloud data is kept while your account is active. You can delete your account inside any app that offers accounts (Settings → Delete Account) or by emailing us. We delete or anonymise it within 30 days, except data we must keep by law (for example tax records for purchases).
AI uploads are handled as described in section 4.
Crash and analytics data is kept in aggregated or pseudonymous form for as long as it is useful to improve the Services.

8. Security

We use HTTPS encryption in transit, access controls and encrypted storage where appropriate. No system is completely secure, so we cannot guarantee absolute security. If a data breach affects you, we will notify you and the relevant authorities as required by law.

9. Your Rights

Depending on where you live (including under India’s Digital Personal Data Protection Act 2023, the EU/UK GDPR and US state laws such as the California CCPA/CPRA), you may have the right to:

Access the personal data we hold about you and get a copy.
Correct or update it.
Delete it.
Withdraw consent at any time (for example, revoke camera, photo, location or Health access in your device settings).
Object to or restrict certain processing.
Nominate another person to exercise your rights (India).
File a complaint with your data protection authority.

Email us from the address linked to your account to use these rights. We respond within 30 days. We do not discriminate against you for using them.

Legal bases (EU/UK users): we process data to perform our contract with you (provide the app), with your consent (camera, photos, Health, location, marketing), for our legitimate interests (security, bug fixing, improving the Services) and to meet legal obligations.

10. Children

The Services are not directed to children under 13 (or the higher minimum age in your country). We do not knowingly collect personal data from children. Some apps, such as face rating or AI photo apps, are intended only for users aged 18 or older, as shown on their App Store listing. If you believe a child has given us personal data, contact us and we will delete it.

11. International Data Transfers

We are based in India, and our providers may process data in India, the United States, the European Union and other countries. Where required, we rely on appropriate safeguards such as standard contractual clauses.

12. Changes to This Policy

We may update this policy when we launch new apps or features or when laws change. We will update the date at the top and, for significant changes, notify you in the app or by email. The latest version is always available at erxconnect.io/legal.

13. What Each Type of App Processes

Every current and future app falls into one or more of these categories. Each app’s App Store or Google Play privacy label lists its exact data types.

App type	Examples	Data processed	Sent to AI provider?	Where stored
AI photo and image apps	Plixar, SharperAI, AI headshots, Santa / costume photo, room and home design	Photos you select, text prompts, generated images	Yes, the selected photo and prompt	Processed on our backend, then deleted; saved results on device
AI face, beauty and try-on apps	Face rating, face yoga, hairstyle, nail, makeup, tanning, skin scan (GlowScan)	Face and body photos you select, progress photos	Yes for AI analysis; on-device face tracking stays on device	Progress photos on device; AI inputs deleted after processing
Calorie, food and nutrition apps	CalSnap, food label scanner, fasting tracker	Meal photos, food logs, weight, goals, optional Apple Health / Health Connect data	Meal and label photos only; Health data never	On device, optional cloud sync
Health and fitness trackers	Step tracker, women’s fitness, heart rate (camera), medication reminders, sleep (Zzzify)	Steps, workouts, water, heart rate readings, reminders, optional Health data	No	On device, optional cloud sync
AI identification apps	Insect bite ID, pet health scan, plant or object scanners	Photos you select, optional notes	Yes, the selected photo	AI inputs deleted after processing; history on device
AI writing and productivity apps	AI rewrite, invitations (Invitely / CardAI), PDFtoXL	Text and files you submit, generated output	Yes, the submitted text or file	Processed, then deleted; saved output on device
Habit, focus and lifestyle apps	Streakio, focus timers, book tracker, countdown and seasonal apps, couples questions	Habits, notes, reminders, preferences	Only if a feature is labelled AI	On device, optional iCloud or cloud sync
Location-based apps	Metro and transit guides, UV and weather (TanyDay)	Approximate or precise location while in use	No	Not stored by us
Utility apps	Speaker cleaner, WiFi analyzer, sudoku and games	Device and usage data only; WiFi analyzer may read network name and signal strength	No	On device
macOS apps	Clipboard manager, disk cleaner, notch utility	Clipboard history, file sizes and app activity stay on your Mac; license key and email for activation	No, unless a feature is labelled AI	On your Mac; license data with our payment partner
Web tools and digital products	sharperai.app, IndieKit, AI web tools	Email, account, credits, uploaded files, purchase records	Only for AI features	Our backend and payment partner

If a future app collects a type of data not listed above, we will update this table and show a clear notice in the app before collecting it.

Terms & Conditions

14. Acceptance and Eligibility

By using the Services you agree to these Terms. You must be at least 13 years old, or the minimum legal age in your country. Apps marked 18+ on their store listing may only be used by adults. If you use the Services for a business, you confirm you can accept these Terms on its behalf.

15. Not Medical or Professional Advice

Our apps are for general productivity, lifestyle, wellness, entertainment and utility purposes only.

They are not medical devices and do not diagnose, treat, cure or prevent any disease.
Calorie and nutrition estimates, heart rate readings taken with a phone camera, fasting plans, workout plans, skin, face and hair analysis, insect bite and pet health results are approximate and informational only.
Always consult a qualified doctor, dietitian or veterinarian before making health, diet or treatment decisions. If you have a medical emergency, contact emergency services immediately.
Face rating, beauty scores and similar results are for entertainment and are not a judgement of your worth or appearance.

16. Accounts

Where accounts are available, you are responsible for keeping your login secure and for all activity under your account. Give accurate information. You can delete your account at any time from the app or by emailing us.

17. AI Features and Your Content

Your content stays yours. You keep ownership of the photos, text and files you upload (“Your Content”) and of AI results generated for you, to the extent the law allows.
Permission to process: you give us a limited licence to store, process and transmit Your Content only to provide the feature you requested.
Your responsibility: you confirm you have the right to upload Your Content. Only upload photos of other people with their permission.
AI output may be wrong. Results can be inaccurate, unrealistic, offensive or similar to other content. Review results before relying on or sharing them. You are responsible for how you use AI output.
Prohibited uses. You must not use AI features to create or upload:
- sexual or nude content, or any content involving minors in a sexual or harmful way;
- deepfakes or images meant to deceive, impersonate, harass or defame a real person;
- illegal, hateful, violent or infringing content;
- content that violates anyone’s privacy or intellectual property.
We may block requests, remove content or suspend access to stop misuse.
Credits and limits: free usage, credits and fair-use limits may apply to AI features. Unused credits have no cash value and may expire as stated in the app.

18. Acceptable Use

You agree not to:

Copy, resell, reverse engineer or modify the Services, except where the law allows.
Bypass paywalls, usage limits, licence checks or security measures.
Use bots or scripts to access the Services or AI features at scale.
Use the Services for any illegal purpose or to harm others.

19. Payments, Subscriptions, Trials and Refunds

App Store / Google Play: payment is charged to your store account. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Manage or cancel in your device’s subscription settings. Refunds are handled by Apple or Google under their policies.
Free trials: unless you cancel before the trial ends, it converts to a paid subscription at the price shown.
Web and direct macOS purchases: processed by our Merchant of Record (such as Polar or Dodo Payments). Subscriptions renew until cancelled through the link in your receipt or account. Refund requests for web purchases can be emailed to us within 14 days of purchase and are reviewed case by case, unless local law gives you stronger rights.
Lifetime plans give access for the lifetime of the product, not of the buyer. If we discontinue an app, lifetime access ends with it.
Prices may vary by region and may change. Price changes for existing subscriptions follow store rules and will be notified in advance.

20. Licence Keys and Digital Products

macOS apps, kits (such as IndieKit), templates and other digital downloads are licensed, not sold. Unless your purchase says otherwise, a licence is for your personal or internal business use, on the number of devices stated at purchase. You may not share, resell or publicly redistribute licence keys, source files or kit contents.

21. Intellectual Property

All software, designs, logos, app names, text and other materials in the Services (excluding Your Content) belong to ERX Connect or its licensors. We give you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Services under these Terms.

22. Third-Party Services

The Services may rely on or link to third-party services such as app stores, payment providers, AI providers and Apple Health. We are not responsible for their content, availability or practices.

23. Disclaimer

The Services are provided “as is” and “as available”. We do not guarantee that they will be uninterrupted, error-free, accurate or that data will never be lost. Keep your own backups of important data.

24. Limitation of Liability

To the maximum extent permitted by law, ERX Connect is not liable for:

missed reminders, notifications or alarms;
sync failures or data loss;
decisions made based on AI output or health, fitness or nutrition estimates;
indirect, incidental or consequential damages, or loss of profits.

Our total liability for any claim is limited to the amount you paid us for the relevant Service in the 12 months before the claim, or INR 5,000 (about USD 60), whichever is higher. Nothing in these Terms limits liability that cannot be limited by law.

25. Indemnity

You agree to compensate ERX Connect for claims and losses caused by your breach of these Terms, Your Content, or your misuse of the Services.

26. Termination

You can stop using the Services at any time. We may suspend or end your access if you break these Terms or misuse AI features. Sections that by their nature should continue (such as intellectual property, disclaimers and limitation of liability) survive termination.

27. Changes to Services and Terms

We may add, change or remove features, or discontinue an app. We may update these Terms, and will update the date at the top. Continuing to use the Services after an update means you accept it.

28. Governing Law and Disputes

These Terms are governed by the laws of India. Courts in Rajasthan, India have jurisdiction, unless the consumer laws of your country give you the right to bring a claim locally. Please contact us first so we can try to resolve any issue informally.

29. Apple App Store Terms

For apps downloaded from the Apple App Store: these Terms are between you and ERX Connect, not Apple. Apple has no obligation to provide maintenance or support, and is not responsible for the app or for any claims relating to it. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them. Apple’s Standard Licensed Application End User License Agreement (EULA) also applies unless these Terms provide otherwise.

30. Contact Us and Grievance Officer

For privacy requests, account deletion, refunds, support or complaints about any of our apps, contact:


Business	ERX Connect (ERX Studio)

Email	erxconnect@gmail.com
Website	erxconnect.io

Please mention the app name in your email. We acknowledge grievances within 72 hours and aim to resolve them within 30 days.

Legal