Privacy Policy

Last updated: January 31, 2026

This Privacy Policy explains how information is collected, used, stored, and protected when you use our mobile applications, websites, and related services (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect
1.1 Information You Provide

We may collect information you voluntarily provide, including:

  • Name and email address (for sign-up, login, or support)

  • Account credentials (if account creation is enabled)

  • Feedback, messages, or support requests

  • Preferences and settings synced across devices (if cloud sync is enabled)

Providing this information is optional unless required to use a specific feature.

1.2 Automatically Collected Information

When you use the Services, we may automatically collect:

  • Device information (model, OS version)

  • App usage data (features used, session duration)

  • Crash logs and performance diagnostics

  • Anonymous analytics data

  • Cloud sync status and timestamps (not personal content)

1.3 Cloud Sync & Accounts (If Enabled)

If cloud sync or account features are enabled:

  • Your app data may be securely stored and synced across devices

  • Sync data may include settings, preferences, and app-generated content

  • Cloud data is associated with your account or anonymous identifier

We do not access or review your personal app content unless required for support or legal reasons.

1.4 Information We Do NOT Intentionally Collect

Unless clearly stated and explicitly requested by a feature, we do not collect:

  • Health or medical data

  • SMS, call logs, or contacts

  • Photos, videos, or microphone recordings

  • Precise real-time location data

2. How We Use Information

We use information to:

  • Provide, operate, and maintain the Services

  • Enable cloud sync and cross-device functionality

  • Improve features, performance, and reliability

  • Fix bugs and crashes

  • Communicate with users and respond to support requests

  • Prevent fraud and misuse

We do not sell personal data.

3. Payments, In-App Purchases & Subscriptions

Some Services may be:

  • Free

  • Paid downloads

  • Offer in-app purchases

  • Offer subscriptions (monthly, yearly, or lifetime)

All payments are processed by the Apple App Store or Google Play Store.
We do not collect or store payment or card information.

4. Third-Party Services

The Services may use third-party providers for:

  • Analytics (e.g., Firebase Analytics)

  • Crash reporting (e.g., Firebase Crashlytics)

  • Cloud infrastructure and data storage

  • Advertising (if enabled in specific apps)

These providers process data according to their own privacy policies.

5. Data Storage & Security

We use reasonable technical and organisational safeguards to protect your data, including secure servers and encryption where appropriate.
However, no system is completely secure, and absolute security cannot be guaranteed.

6. Data Retention

We retain data only as long as necessary to:

  • Provide and improve the Services

  • Maintain cloud sync and account functionality

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

You may request deletion of your data at any time.

7. Children’s Privacy

The Services are not intended for children under 13.
We do not knowingly collect personal information from children.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion of your data

  • Withdraw consent where applicable

You can exercise these rights by contacting us.

9. International Data Transfers

Your information may be stored or processed outside your country through cloud or third-party providers.
By using the Services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect new features or legal requirements.
The latest version will always be available on our website.

11. Contact Us

📧 Email: erxconnect@gmail.com
🌐 Website: https://erxconnect.io

Terms & Conditions

Last updated: January 31, 2026

These Terms & Conditions govern your use of our mobile applications, websites, and services.

By accessing or using the Services, you agree to these Terms.

1. Eligibility

You must be at least 13 years old (or the minimum legal age in your country) to use the Services.

2. Purpose of the Services

The Services are designed for productivity, lifestyle, wellness, and utility purposes only.
They are not medical devices and do not provide professional advice.

3. Accounts & Sign-Up (If Available)

If account creation is enabled:

  • You are responsible for keeping your credentials secure

  • You are responsible for all activity under your account

  • You must provide accurate information

We may suspend accounts that violate these Terms.

4. Acceptable Use

You agree not to:

  • Reverse engineer or modify the Services

  • Misuse or exploit features

  • Interfere with security or functionality

  • Use the Services for illegal purposes

5. Payments, Subscriptions & Billing
  • Payments are handled by the app store

  • Subscriptions auto-renew unless cancelled through the store

  • Pricing may vary by region

  • Refunds follow the store’s refund policy

6. Intellectual Property

All software, designs, trademarks, and content are protected by applicable laws.
You receive a limited, non-exclusive, non-transferable license to use the Services.

7. Disclaimer

The Services are provided “as is” and “as available.”
We do not guarantee uninterrupted, error-free, or perfect operation.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

  • Missed alerts, sync failures, or notifications

  • Data loss or productivity loss

  • Indirect or consequential damages

9. Changes to Services & Terms

We may update features or these Terms at any time.
Continued use means acceptance of the updated Terms.

10. Termination

We may suspend or terminate access if these Terms are violated.

11. Governing Law

These Terms are governed by the laws of India, unless local law requires otherwise.

12. Contact Us

📧 Email: erxconnect@gmail.com
🌐 Website: https://erxconnect.io